The importance of instruction manuals

The instruction manual is one of the most important details provided to the customer. Its sole purpose is to ensure the proper use of the product sold. A clear artwork should be provided to the supplier at the time of the purchase order. Additionnaly, that same artwork should be sent to the third party inspection company. The instruction manuals for inspections are compulsory but are not enough. Why? What else is needed?

Content of instruction manuals
The instruction manual is usually translated in the country of destination’s language. It may be written in several languages when the product is sold in more than one country.
It includes a description of the product, explanations on how to use it and also drawings to illustrate the explanations. The explanations should be very clear and easy to understandfor the user. We have to keep in mind that the user (as well as the QC) does not necessarily know the product therefore he has to get familiar with it via the instruction manual, step by step.
The instruction manual may also include the reseller information as well as the customer service information.
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